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Si desea ver la Política del Almacen de Enna, está diponible en Español, más abajo en esta página. Los Términos y Condiciones Legales solamente están disponibles en Inglés por el momento.

Legal Terms and Conditions

Welcome to the Internet Site of Enna, Inc. This Internet Site comprises various Web pages and is owned and operated by Enna Inc. or its subsidiaries and affiliates (collectively referred to herein as "ENNA" ). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS INTERNET SITE since both use of this Internet Site as well as all sale of products and services offered on this Internet Site are subject to the legal terms and conditions outlined below (collectively, the "Terms and Conditions").

Your use of this Internet Site in any manner, including browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. ENNA reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we urge you to read them carefully each time you use this Internet Site.

PERSONAL AND NON-COMMERCIAL USE LIMITATION
You may copy electronically or print hard copies of any of the Web pages from this Internet Site provided that such copying or printing is for your personal non-commercial and lawful use, and provided that such copies clearly display the copyright, trademark and any other proprietary notices of ENNA. Except when the express written authorization of ENNA is granted, you may not copy, transmit, distribute, display, perform, reproduce, publish, transfer, or create derivative works of any of the Web pages and information (including any portion of them) which is obtained from this Internet Site. ENNA reserves complete title and full intellectual property rights in any material that you may copy electronically or print from this Internet Site.

LINKS TO OTHER INTERNET SITES ARE NOT ENDORSEMENT
This Internet Site may contain links to other Internet Sites which are provided to you for your convenience. Please note that the provision of any links to other Internet Sites does not constitute an endorsement by ENNA of such linked Internet Sites. All such other Internet Sites are wholly independent from this Internet Site and from ENNA and ENNA has no control or power over such other Internet Sites including their content. If you visit any of the linked Internet Sites, we urge you to review their respective terms and conditions of use as well as their policies on privacy and security.

PROHIBITED OR UNLAWFUL USE
You warrant to ENNA that you will not use this Internet Site for any purpose that is either unlawful or prohibited by the Terms and Conditions. You agree not to use this Internet Site in any manner which could cause it to be disabled, damaged, overloaded, or impaired or interfere with any other person's use and enjoyment of this Internet Site. You may not misrepresent your identity or location as a user and you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this Internet Site.

PROPRIETARY RIGHTS
"enna.com", ENNA logos and trademarks, as well as certain other names, words, logos, slogans, images, marks, trade names, and trademarks used on this Internet Site, are the properties of their respective owners. You may not use, reproduce, copy or manipulate any such logos, trademarks, slogans, images, marks, or trade names in any manner without the prior written consent of the owner.

All content of this Internet Site, including all information, design, images, sound, photographs, video, illustrations, links to other Internet Sites, icons, graphics, headers, text, data and software (collectively, "Content") and the presentation, arrangement, coordination, enhancement and selection of such Content are subject to intellectual property rights, including copyright, trademark, or other proprietary rights or licenses held by ENNA or a ENNA affiliate or by third parties who have licensed their rights to ENNA. All such rights are expressly reserved.

DISCLAIMER
PLEASE NOTE THAT ALL CONTENT ON THIS INTERNET SITE IS PROVIDED ON A "AS IS" AND "AS AVAILABLE" BASIS. ENNA DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF ENNA, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS INTERNET SITE OR ANY OTHER INTERNET SITE LINKED TO THIS INTERNET SITE AND ANY CONTENT ON THIS INTERNET SITE OR ANY OTHER INTERNET SITE LINKED TO THIS INTERNET SITE, INCLUDING, BUT NOT LIMITED TO, ANY: IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; IMPLIED WARRANTY OF NON-INFRINGEMENT; AND CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT ENNA DOES NOT REPRESENT OR WARRANT THAT THIS INTERNET SITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS INTERNET SITE OR THE SERVER THAT MAKES THIS INTERNET SITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

ENNA DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS INTERNET SITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS INTERNET SITE. ENNA DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF CANADA.

USE OF CUSTOMER NAME AND LOGO
Customer acknowledges that Enna may use from time to time the name and logo of the customer who purchases Enna’s products. Enna specifically is granted the right to use the customer’s company name and logo in connection with the limited campaign of the customer’s purchase of Enna’s products:

1. In combination with a ‘Logo scroll’ on Enna’s website to inform customers of Enna’s customer base:

i. The logo scroll will not inform customers of what product(s) the customer purchased other than in ‘general’ the customer has purchased Enna product(s).

2. As part of a customer montage (collection of customer logos).

If your organization would prefer Enna not to use the logo in this limited manner please inform us via email at admin@enna.com and we will ensure that your logo will not be used. You may also write us formally at: Enna Inc., 1430 Trafalgar Road, Oakville, ON, L6H-2L1, Canada. Attn: Logo Limited Campaign.

LIMITATION OF LIABILITY
IN NO EVENT SHALL ENNA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS INTERNET SITE OR ANY CONTENT ON THIS INTERNET SITE EVEN IF ENNA OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS INTERNET SITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS INTERNET SITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN ENNA TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ONLINE SHOPPING
In order to purchase through this Internet Site you have to be 18 years old or older and you agree to pay for all charges noted on this Internet Site as payable by you. All prices listed on this Internet Site are in US dollars and all charges will be processed in US dollars. Furthermore, any product ordered or purchased from this Internet Site may only be ordered or purchased for non-commercial and lawful purposes and any other use is not permitted. ENNA reserves the right to limit the quantities of certain products, which you can purchase through the facilities of this Internet Site.

NO ADVICE OR SOLICITATION
THE WEB SITE IS FOR CONVENIENCE AND INFORMATIONAL PURPOSES ONLY. THE WEB SITE IS NOT INTENDED TO BE A COMPREHENSIVE OR DETAILED STATEMENT CONCERNING THE MATTERS ADDRESSED; ADVICE OR RECOMMENDATIONS; OR AN OFFER TO SELL OR BUY ANY PRODUCT OR SERVICE. YOU SHOULD SEEK PROFESSIONAL ADVICE AND RECOMMENDATIONS BEFORE ACTING OR OMITTING TO ACT BASED UPON ANY INFORMATION PROVIDED ON OR THOUGH THE WEB SITE.

LINKING AND FRAMING THE WEB SITE
Links to the Web Site without the express written permission of Enna are strictly prohibited. To request permission to link to the Web Site, please contact webmaster@enna.com. ENNA reserves the right to cancel and revoke any permission it may give to link to the Web Site at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the Web Site or any of its content in any form and by any method is strictly prohibited.

"Errors, Inaccuracies or Omissions"
ENNA makes every effort to ensure that the Content on this Internet Site is complete and current. However, ENNA does not guarantee that the information contained on this Internet Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. ENNA reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, ENNA reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is cancelled, ENNA shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to ENNA. Please also see our Returns Policy.

"Colors"
Please note that although ENNA attempts to display the colors of the product shown on this Internet Site as accurately as possible, we cannot guarantee that the color you see matches the product color, as the display of color depends, in part, upon the type of computer monitor used by you.

"Delivery"
If shipping or delivery services are made available by ENNA, ENNA will endeavor to ship or deliver any ordered product as quickly as possible and within any time periods indicated. However, you acknowledge and agree that ENNA will not be held responsible for any delays in shipping or delivery. Where delivery is delayed, ENNA will notify you as soon as possible.

ENTIRE AGREEMENT
These Terms and Conditions, together with the Pricing Policy, Returns Policy as well as the Security and Privacy sections of this Internet Site, constitute the entire agreement between ENNA and you regarding the subject matter of this agreement, and supersede all prior or contemporaneous communications, whether electronic, oral or written between ENNA and you with respect to such subject matter. In the event of a conflict between these Terms and Conditions and the Pricing Policy or Returns Policy, these Terms and Conditions shall prevail.

SEVERABILITY
These Terms and Conditions shall be deemed severable. In the event that any provision of the Terms and Conditions is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

GOVERNING LAW
The Terms and Conditions as well as the use of this Internet Site, including any order or purchase made through this Internet Site shall be governed by the laws of the province of Ontario and the laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

 
 

Política del Almacén de Enna

Nuestros productos están disponibles para ser adquiridos en línea para nuestros clientes basados en Estados Unidos, Canadá, Inglaterra y Europa. Para órdenes de nuestros clientes en el extranjero nos reservamos el derecho de rechazar pedidos a ciertos países o en ciertas situaciones, las cuales serán revisadas caso por caso. Debes tener por lo menos 18 años de edad para tener nuestra autorización para usar esta página de internet.

Precios
ENNA se reserva el derecho de hacer ajustes en precios, costo de envíos así como disponibilidad de productos que puedan haber sido causa de un error en la impresión. ENNA no se responsabiliza por errores tipográficos en sus precios o errores en nuestra página de internet en lo que se refiere a especificaciones de productos. Los precios pueden cambiar sin previo aviso. Siempre nos esforzamos para mantener nuestros precios e información lo más acertado que nos sea posible.

Impuesto de Venta
ENNA cobra impuesto de venta para los productos que se ordenen a través de esta página de internet basándose en el lugar a donde el pedido será enviado. Todas las provincias tienen un 7% de G.S.T. (Impuesto de Mercancías y Servicio de Impuestos) que se sumará a todas las órdenes. Ontario, tiene el 15% de H.S.T. (Servicio de Impuestos Armonizado GST+PST) que se sumará a todas las órdenes que sean enviadas a esta localidad.
Todas las órdenes internacionales serán exentas de tener que pagar PST y GST.

Aunque no hay impuestos en las órdenes que se envían al exterior o a los Estados Unidos por favor contacte a sus autoridades locales para más información sobre impuestos que puedan aplicarse.

Devoluciones
Todos nuestros productos pueden ser devueltos para ser intercambiados dentro de 10 días desde la fecha que hayan sido recibidos y deberán tener el envío previamente pagado a nuestra compañía Canadiense y deberán ser enviados a: ENNA, 353 Lang Blvd., Grand Island, Nueva York, 14072, Estados Unidos. Cualquier producto que esté siendo devuelto debe ser enviado por correo máximo a diez días desde el día indicado en el recibo del cliente. Todos los productos que estén siendo devueltos deberán estar en su envoltura original y deberán estar en perfecto estado; sin embargo devoluciones justificables incluirán el reembolso de su pago de envío. Todo envío deberá incluir un código de devolución autorizado por Enna. Contáctenos a sales@enna.com para autorización previa, tendrá que proporcionar una explicación breve de por qué está devolviendo el producto.

Todos los objetos a devolver deben ser claramente marcados "Devolución/Returns" para evitar pagar impuesto de aduana cuando pase por la frontera. Todos los costos de envío deben ser previamente pagados.

  1. Ponga el objeto(s) a ser devuelto(s) y una copia de la boleta de empaque (acompañado por una carta explicando la razón para la devolución del producto) en el paquete en el que fue enviado originalmente. Por favor incluya todos los materiales que fueron usados para empacar el producto(s).
  2. Entregue el paquete a cualquier empresa autorizada de transportes o lleve el paquete a cualquier oficina de correos, para que el paquete pueda ser enviado a la dirección Canadiense que proporcionamos. Sugerimos que asegure su paquete por su valor completo en la compañía que decida enviarlo.
  3. Una vez que el paquete sea recibido y procesado en nuestras oficinas, le daremos su reembolso acreditándolo a su tarjeta de crédito, el cual aparecerá en el próximo ciclo de su estado de cuenta.

Confirmación de su Orden
Le enviaremos una confirmación de su orden vía correo electrónico unos minutos después de recibir su orden. Una confirmación de envío será enviada vía correo electrónico 1-2 días laborales desde la fecha que hizo su orden. La mayoría de nuestros productos están en stock y disponibles para ser enviados en 1-2 días laborales como es nuestra póliza. Escasez de algunos productos y ordenes especiales podrían incrementar el tiempo de envío.

Destinación de Envío & Entrega
Solamente haremos el envío a la dirección que sea proporcionada junto con la información de la tarjeta de crédito. Verificamos todas las direcciones e información de la tarjeta de crédito antes de realizar cualquier envío.

Dependiendo de la destinación realizaremos envíos vía Correo de Canadá, Correo de Estados Unidos, UPS envío por tierra o FedEx. Todos estos servicios hacen entregas directamente a su puerta! Si no está en casa cuando lleguen a entregar su paquete entonces le dejarán una tarjeta con los detalles de donde y cuando puede ir a buscarlo. Para la mayoría de envíos se requerirá que firme un recibo. Por favor déjenos saber si necesita un servicio de envío más rápido así podremos enviarle su pedido vía Correo Expreso o Prioridad.

** Atención: Los cargos por envío y manejo de mercadería por enviar órdenes más grandes probablemente incrementarán el costo de envío. También note que cargos de envío adicionales podrán ser agregados para áreas remotas. Le avisaremos de cualquier cargo al tiempo que ordene.

Qué tipo de cambio se esta aplicando a mis ordenes ?
Las tazas de cambio actuales del dólar de USA son las que serán aplicadas a cualquier compra el día que esta se realice. Por favor llámenos para cualquier información sobre cualquier otro tipo de cambio que no sea del dólar de USA.

Qué precauciones de seguridad están en sitio para proteger en contra de pérdida, mal uso o alteración de su información ?
Con el fin de servirle de una manera más eficiente, cualquier transacción de su tarjeta de crédito y surtido de pedidos son realizadas por compañías terceras establecidas y confiables. Solamente reciben la información pertinente para poder autorizar su tarjeta de crédito o procesar su pago y para procesar y enviar su orden. En Enna, su información es guardada en servidores de limitado acceso que están protegidos por contraseñas. Cuando es posible y es aplicable, los servidores de Enna residen detrás de cortafuegos corporativos que mantienen controles de acceso al sistema del Internet y de nuestra red interna. Enna está certificada por TrustWave TM para realizar transacciones seguras en línea.

 
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  Derechos de Autor © 2007. Enna Sociedad Anónima. Derechos Reservados.